FAQs

How does diaper service work?
Simply Clean provides everything you need to cloth diaper your baby: diapers, covers, diaper pail, laundry bags, and washing! Every week we deliver clean diapers in a reusable laundry bag. Put the diapers onto your changing table, put the laundry bag into the diaper pail, fill it with dirty diapers, and then place it outside your front door on diaper day. Our deliveries are timely, convenient, and contactless. Add cloth wipes or upgrade to prestuffed pocket diapers (use like all-in-ones) for even more convenience.
How do I get started with diaper service?

You can start your weekly diaper service here. Your first week's payment is the customer setup fee, and regular weekly payments will begin after your baby arrives. The first delivery is typically made 2 weeks before your due date. You're going to love cloth diapers with someone to do the washing for you!

Do I have to rinse the poop out?

No!
We aim to make cloth diapers as easy as possible, so we even take care of the poops! 
Customers who are concerned about extra smells in their home or stains on their diapers (you get the same diapers back each week) are encouraged to use flushable liners to drop poop into the toilet. You can purchase flushable liners here.

I already have diapers. Will you wash them for me?
Yes. Wash My Stash is one of the options for weekly diaper service. Since our turnaround time on diaper service is one week, you will need a two week supply of diapers to use this option.  If you don't have that many, you can use some of our inserts or prefolds in between deliveries at no extra charge.
We also offer a one-time strip/ deep clean. The charge is $24 for up to 100 pieces (not counting cloth wipes) with a 48-hour turnaround, 12 cents for each additional piece.
What kind of diapers does Simply Clean use?
Newborn diapers - Clotheez size 0 covers OR Osocozy newborn covers with Osocozy preemie size cotton prefolds OR Gerber organic cotton flats.
Regular sizes (3 - 24 months) - Osocozy OS covers OR Motherease Rikki wraps OR Bebeboo pocket covers with Osocozy unbleached Better Fit prefolds OR Osocozy unbleached cotton flats OR Osocozy unbleached cotton fitted diapers. (Rig n Gig newborn pockets can be special ordered 3 months prior to your due date.)
Toddler/ training pants - XL Rikki wraps OR XL Rig n Gig pocket diapers with Osocozy premium cotton prefolds. We carry 2 sizes of All-in-One training pants are from MotherEase.  
All of our cloth wipes are single layer flannel cloth wipes from Osocozy.
Is there a discount for twins/ siblings?

Yes. Families with more than one baby in diapers can save a lot of money over buying disposables! While you will pay the base rate of $17 for each child, any option that you add will only have to paid 1 time (home delivery, cloth wipes, cover rental, etc.)  So, if you add cover service, home delivery, and an additonal baby, you will receive enough prefolds and covers for BOTH babies but the $8 charge for cover service will not be doubled.  Prices for two babies in diapers can be seen on our weekly diaper service order form. If you have more than two children in diapers at one delivery address, the additional child/ children will not be added to your customer setup fee. Just write how many children you need to add in the comments section of the order form, your weekly rate will go up $17 per child at the same address. 

For more than 4 children at one address, contact us for a special facility rate.

Do you deliver to my address?
We deliver in Northwest Louisiana and the Lafayette area. If you are less than 5 miles outside of our delivery area, you may be able to get service for an additional delivery fee. See the map of our delivery area to see if we can deliver to you.
Monthly diaper subscriptions can be delivered locally in our service area or shipped to any address in Louisiana.
What is your cleaning process?
We follow the steps recommended by OSHA for hospital laundry, making sure that our cloth diapers are sanitized and hygienically clean before bringing them back to customers. Those steps are: flush, rinse, hot wash, sanitizing rinse, souring rinse. In order to protect your baby’s senstive skin and the environment, we choose commercial-grade chemicals that are free of phosphates, dyes, and bleach. See our infographic on facebook.
Do you have adult diapers?
Yes. We have added big kid and adult prefolds to our basic service offerings. The prefolds are meant to be used pad-style and may or may not be able to fasten at the waist with a snappi. You will need to purchase your own waterproof covers.
Do cloth diapers work at night?
Yes. We suggest putting two inserts into one cover for babies who sleep at least five hours in a row. We also carry fitted diapers and extra large prefolds that customers can request for overnight use.
Can you help me figure out cloth diapers?
We offer free Cloth Diaper Classes to cover the basics types of diapers and home washing tips. There is a lot of information about cloth diapers out there, and we are happy to help families sort through the options. Check our facebook events for upcoming cloth diaper classes or contact us to set up a one-on-one class at your favorite coffee spot.
You can also get a monthly cloth diaper subscription to try out different cloth diaper styles and buy them when you are ready. It just costs $30 per month (plus shipping if you are out of our delivery area.) Contact us to get started.

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